Privacy Policy

Key Points

◦ Data Security: We take your privacy seriously and do everything we can to protect your personal information. Your photos, videos, and other media will not be used, sold, or shared without your explicit consent, except when required by law or governmental authorities.

◦ User Responsibility: Chivent is not responsible for the content uploaded to your event album. You are solely responsible for ensuring that all media shared through your account is lawful, appropriate, and does not violate third-party rights. Distribution of inappropriate content may result in account suspension or termination.

General

It is Chivent's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.chivent.com (hereinafter, 'us', 'we', or 'https://www.chivent.com'), which is operated by Chelodo B.V. (Registered in The Netherlands). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website.

We have adopted this privacy policy ('Privacy Policy') to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information when you visit https://www.chivent.com:

◦ Non-Personally Identifiable Information: Browser type, language, referring site, and the date and time of each visitor request. Aggregated data on how visitors interact with our website for purposes of improving user experience.

◦ Personally Identifiable Information (PII): When you create an account or an event, we collect your email address and event details. Uploaded photos, videos, and other media associated with your event.

We only collect personally identifiable information that is necessary to provide our services to you, and we will not sell or share your data with third parties, except under the conditions outlined in this Privacy Policy.

Information We Collect

We use the information collected to provide and maintain our services, allow guests to upload photos and videos to shared albums. Respond to customer inquiries and provide support, and send you updates about new features, offers, or important notices (you may opt-out at any time).

Your data will only be accessed by Chivent employees or contractors who need it to fulfill their duties.

Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may disclose your information in the following cases: To comply with legal obligations, such as responding to subpoenas or government requests, to protect the safety, rights, or property of Chelodo B.V., Chivent, or users of the website.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be redirected to that third party’s site. We strongly recommend reviewing the privacy policy of any site you visit, as we are not responsible for the content, policies, or practices of external sites.

Data Retention

We will retain your personal information only for as long as necessary to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Data Storage

Your data is stored on secure servers located in the European Union. By using our services, you agree to the transfer of information to these servers.

Use of CDN services may result in data being transferred to servers outside the EU close to the origin of the requests. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Assets Privacy

Chivent uses third-party services to store and manage your media assets. These services are secure and comply with industry standards for data protection. By using our services, you agree to the transfer of your media assets to these services.

Chivent will not use your media assets for any purpose other than providing our services to you. We will not sell, share, or distribute your media assets without your explicit consent.

Chivent controls access to the URLs and associated data for images, videos and any other assets uploaded or created by the User. However, the Company does not control direct access to these assets themselves. If someone obtains the URL, they can access the content without further authorization from the Company. Users should be aware of this when uploading content to the platform.

Cookies

Chivent uses cookies to improve user experience and track user behavior on our website. You can disable cookies in your browser settings, but this may affect your ability to use our services.

Privacy Policy Changes

Chelodo B.V. reserves the right to change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By email: [[email protected]]

Address: Nieuw-Vennep, Lekpoort 9, 2152HT, The Netherlands.